Q1
AUG 4
Pre-Snap Read: Getting the Front End Right
Patient access, scheduling, eligibility and prior authorization.
Tue, Aug 4, 2026 · 1:00–1:45 PM CT · Virtual
Guest: Angie McLain-Johnson, CRO / CCO, Pafford Medical Services
Next Season
Covering All the Bases
The baseball sequel to the Revenue Cycle Playbook.
Four sessions on vendor management for healthcare revenue cycle, mapped across nine innings: scouting and signing a vendor, managing the game, and closing it out. Joining every session is Logan Shore, former professional pitcher and 2016 SEC Pitcher of the Year, now an Account Executive at PayGround.
Four sessions · Spring 2027 · 1:00 to 1:45 PM CT
Dates and registration coming soon.
Season Schedule
The Four Quarters
FINAL
Q2
AUG 12
The Stats That Actually Win Games: Coding & Medical Documentation
Medical coding, documentation, level of service accuracy & compliance — and the metrics that measure effectiveness and accountability.
Wed, Aug 12, 2026 · 1:00–1:45 PM CT · Virtual
Guest: Sonia Coleman, Director of Revenue Cycle Management, EMSA
Q3
AUG 18
Red Zone Efficiency: Claims & Billing
Clean claims, denial prevention and billing workflows.
Tue, Aug 18, 2026 · 1:00–1:45 PM CT · Virtual
Guest: Rachel Cornett, Chief of Staff, Jan-Care Ambulance
Q4
AUG 26
Coaching the Close: Leading Your A/R & Collections Teams
Leading an A/R and collections team when the plan changes, and the metrics a leader at any level should be watching.
Wed, Aug 26, 2026 · 1:00–1:45 PM CT · Virtual
Guest: Chris Holden, CEO, First Priority Mobile Healthcare
From the Stands
What attendees are saying
“Just a quick note to say how AWESOME today's Playbook session was! Octavious Bishop was AMAZING! His message applies to anything and everything, everyday.”
“My supervisors really loved your presentations and it gave us so much to talk about in terms of leadership and accountability.”
“Love the football analogy! Another way to split it up: billing team can be split into “offense” (commercial billing), defense (Medicare billing/compliance) and special teams (patient care). Defense wins championships. Special teams makes invisible impacts.”
“I love the analogy of being accountable for our 1/11th. Hone your skill. “Your play is coming!””
“Griffin said something key there at the end that I truly believe in: “Keep improving your processes.” 100% agree! That is where we score the wins!”
“Great webinar, awesome ideas to take away.”
“Excellent content and presenters! Thank you!”
“Excellent webinar!”
“Excellent webinar content.”
“Great presentation!”
“Well done team!”
“Don't apologize for keeping us, I could listen to you all for another hour easily. This was so helpful.”
“Great webinar! I love the idea of bringing A/R to the table for ongoing discussions and process improvements.”
“Wow, that was so great and helpful. Thank you, Rachel.”
“Very relatable. Thank you, Rachel!”
“Another amazing session! Thank you.”
“Fantastic content!”
“It's been great!”
Special Teams
The plays we run for you
Four quarters of playbook, and the units we put on the field to run it.
nCite Audit
Find it before they do.
A clinically informed review of your coding, documentation and compliance — pinpointing where earned revenue is slipping away before a payer or auditor finds it first.
Payer Discovery
Right read. Better outcome.
We find active coverage others miss, turning self-pay into reimbursable claims.
TPL Scrubbing
Right payer. Better results.
We identify third-party liability early so claims reach the right payer the first time.
RevClarity
Call in reinforcements.
Project-based support across coding, data entry and A/R follow-up, clearing backlogs and stabilizing production without adding permanent headcount.
SGS Consulting
Build a better playbook.
Pairs your leadership with our revenue cycle experts to turn findings into lasting improvements in process, documentation and reimbursement.
The Reading Room
Asbel's article series
Policy, reimbursement and what's actually coming for ambulance services — in plain language.
- 04What Counts as an Emergency? Ask Three Different Systems and You'll Get Three Different Answers.Read on LinkedIn ↗
- 03What Is Rebasing, Why Does It Matter, and How Do Ambulance Services Get Paid?Read on LinkedIn ↗
- 02Are We Paying for the Wrong Thing?Read on LinkedIn ↗
- 01The Rescue Act Is Real. Here's How to Actually Read It.Read on LinkedIn ↗
The Lineup
Guest Speakers
Q1
Angie McLain-Johnson
CRO / CCO
Pafford Medical Services
Q2
Sonia Coleman
Director of Revenue Cycle Management
EMSA
Q3
Rachel Cornett
Chief of Staff
Jan-Care Ambulance
Q4
Chris Holden
CEO
First Priority Mobile Healthcare
Q4
Octavious Bishop, Ph.D.
Lecturer
Steve Hicks School of Social Work, The University of Texas at Austin
Solutions Group
Meet Your Coaching Staff
Solutions Group is a healthcare finance services firm built for EMS organizations — helping mobile healthcare providers tighten every phase of the revenue cycle, from the pre-snap read to the final whistle.
Asbel Montes
Co-Founder & Managing Partner
Solutions Group
Host of The Revenue Cycle Playbook and The Leadership Lab podcast.
Griffin Hebert
Business Development Manager
Solutions Group
Former Seattle Seahawks and Philadelphia Eagles tight end.
Special Teams
Insurance Discovery
Find billable coverage your front end missed
Uncover active, billable coverage hiding behind self-pay and unbilled accounts — before they become write-offs.
Learn moreSpecial Teams
TPL (Third-Party Liability)
Recover revenue from liability claims
Identify and pursue auto, workers' comp and other liability claims so the responsible party pays the bill.
Learn morePodcast
The Leadership Lab with Asbel Montes
Go deeper on the life of a claim — leadership, teamwork and revenue cycle strategy, straight from the field.
Listen to the Episode