Q1
AUG 4
Pre-Snap Read: Getting the Front End Right
Patient access, scheduling, eligibility and prior authorization.
Tue, Aug 4, 2026 · 1:00–1:45 PM CT · Virtual
Guest: Angie McLain-Johnson, CRO / CCO, Pafford Medical Services
Season Schedule
Q1
AUG 4
Patient access, scheduling, eligibility and prior authorization.
Tue, Aug 4, 2026 · 1:00–1:45 PM CT · Virtual
Guest: Angie McLain-Johnson, CRO / CCO, Pafford Medical Services
Q2
AUG 12
Medical coding, documentation, level of service accuracy & compliance — and the metrics that measure effectiveness and accountability.
Wed, Aug 12, 2026 · 1:00–1:45 PM CT · Virtual
Guest: Sonia Coleman, Director of Revenue Cycle Management, EMSA
Q3
AUG 18
Clean claims, denial prevention and billing workflows.
Tue, Aug 18, 2026 · 1:00–1:45 PM CT · Virtual
Guest: Rachel Cornett, Chief of Staff, Jan-Care Ambulance
Q4
AUG 26
A/R management, collections strategy and payment posting.
Wed, Aug 26, 2026 · 1:00–1:45 PM CT · Virtual
Guest: Chris Holden, CEO, First Priority Mobile Healthcare
The Lineup
Q1

CRO / CCO
Pafford Medical Services
Q2

Director of Revenue Cycle Management
EMSA
Q3

Chief of Staff
Jan-Care Ambulance
Q4

CEO
First Priority Mobile Healthcare
Solutions Group
Solutions Group is a healthcare finance services firm built for EMS organizations — helping mobile healthcare providers tighten every phase of the revenue cycle, from the pre-snap read to the final whistle.

Co-Founder & Managing Partner
Solutions Group
Host of The Revenue Cycle Playbook and The Leadership Lab podcast.

Business Development Manager
Solutions Group
Former Seattle Seahawks and Philadelphia Eagles tight end.
Special Teams
Find billable coverage your front end missed
Uncover active, billable coverage hiding behind self-pay and unbilled accounts — before they become write-offs.
Learn moreSpecial Teams
Recover revenue from liability claims
Identify and pursue auto, workers' comp and other liability claims so the responsible party pays the bill.
Learn morePodcast
Go deeper on the life of a claim — leadership, teamwork and revenue cycle strategy, straight from the field.
Listen to the Episode